FAQ

Check that the water tank is filled and properly seated, and let the machine finish heating. Make sure the correct adapter is installed or, on the CASABAR 1, the sliding cover is fully closed. If water still won’t flow, follow your model’s priming instructions or contact Customer Support. Do not repeatedly run the machine with an empty tank.

Stop brewing and let the machine cool. Check the water tank, adapter or pod position, and any removable seals for incorrect installation or coffee residue. If you find water underneath the machine or the leak continues, unplug it when safe and contact Customer Support.

Let the machine finish heating before brewing. Warm your cup with hot water and, where your model allows it, select a higher brew temperature. Follow the manual’s instructions for a water-only rinse to preheat the brewing system.

Try a smaller brew volume or a different coffee blend. When using ground coffee, follow your model’s recommended grind and dose. Overfilling or using an excessively fine grind can restrict flow, so adding more coffee is not always the solution.

Before first use, wash the removable parts as instructed and complete the initial rinse. If an odor persists, contact Customer Support. If you notice a burning smell, smoke, or signs of electrical damage, stop using the machine immediately.

The meaning depends on the model, light color, and flashing pattern. Flashing may indicate heating, a descaling reminder, or a fault. Check your model’s manual before resetting the machine. If you need help, send Customer Support your model number and a photo or video of the display.

Remove the packing materials, rinse the water tank, and fill it to the MAX line with the water recommended in your manual. Install the tank, let the machine heat up, and complete the first-use rinse without coffee. Adapter-based models may require an empty adapter during rinsing.

Follow the water requirements in your model’s manual. The specifies purified water. Do not put milk, coffee, flavored liquids, or hot water in the tank.

Controls vary by model:

• Magician2: Adjust the temperature and brew volume on the touch panel. Each of its five brewing programs remembers its own settings.
• Magician1 Mini: Choose from seven brewing levels and adjust the hot-brew temperature.
• Warriors1: Customize the three cup buttons and choose from three temperature levels.
• CASABAR 1: Program the drink volume and choose from three temperature levels. For Americano, only the hot-water portion is adjustable.

The machine recognizes the inserted adapter and loads the corresponding brewing program, including its temperature and brew-volume settings. Each program stores its own preferences. It recognizes the adapter system, not the brand or flavor of an individual capsule.

Press and hold Power for 5 seconds. The indicator turns blue and the display shows CO. Cold mode uses room-temperature water and does not refrigerate the drink. Do not use instant-coffee or milk capsules in cold mode. If the machine was just used for hot brewing, follow the manual’s cooling instructions first.

Visit Usage Support and select your model number. Use the instructions for your specific machine, since button combinations and settings differ between models.

• Magician2 (BH9701): For users who want adapter recognition and separate settings memory for five brewing formats.
• Magician1 Mini (ST-542S): For users who want both hot and cold-water brewing.
• Warriors1 (SV835L): For straightforward daily brewing with three customizable cup buttons.
• CASABAR 1 (SV823H): For users who prefer a dedicated 44 mm E.S.E. pod machine.

Magician2

• US: Nespresso Original, Dolce Gusto, K-Cup, ground coffee, and 44 mm E.S.E. pods.
• EU/UK: Nespresso Original, Dolce Gusto, Lavazza A Modo Mio, ground coffee, and 44 mm E.S.E. pods.

Magician1 Mini

• US: Nespresso Original, Dolce Gusto, Lavazza Blue, ground coffee, and 44 mm E.S.E. pods.
• EU/UK: Nespresso Original, Dolce Gusto, Lavazza A Modo Mio, ground coffee, and 44 mm E.S.E. pods.
• It does not support Lavazza Espresso Point/FAP.

Warriors1

• US: Nespresso Original, Dolce Gusto, K-Cup, and ground coffee.
• EU/UK: Nespresso Original, Dolce Gusto, and ground coffee, with Lavazza adapter options varying by regional configuration.

CASABAR 1

• Standard 44 mm E.S.E. paper pods only.

Always check the adapter set listed for the exact version you’re buying.

Our Nespresso-compatible models support Nespresso Original, not Vertuo. Third-party capsules must match the supported system, and compatibility is not guaranteed for every brand or reusable capsule. Check your model’s compatibility guide before buying.

For Magician2, Magician1 Mini, and Warriors1, US versions are rated for 110–120 V, 60 Hz, while EU/UK versions are rated for 220–240 V, 50–60 Hz. Plug types and adapter sets may also differ. The supplied CASABAR 1 manual specifies a 220–240 V model.

Check the machine’s rating label against your local power supply. A plug adapter changes the plug connection, not the voltage. Contact us before purchasing if you’re unsure.

Magician2, Magician1 Mini, and Warriors1 support ground coffee with the correct ground-coffee adapter. CASABAR 1 uses E.S.E. pods only. Use only reusable baskets specifically listed as compatible with your model; generic reusable capsules are not automatically supported.

Yes. Brew the coffee, then add milk heated or frothed separately. These coffee makers do not have a built-in milk frother. Models that support Dolce Gusto can also use compatible milk capsules according to the capsule instructions.

Included adapters and accessories vary by model, regional version, and production batch. Check the product listing’s “What’s in the Box” section. Use only adapters approved for your exact model, even if another adapter looks similar.